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frequently asked Questions

Check out everything about shipping here.

https://streeticon.de/policies/shipping-policy

Yes, of course! Take a look at our exact cancellation conditions here:
https://streeticon.de/policies/refund-policy

Yes, they are! We work with well-known, secure payment providers that you probably already know from other online portals. Your payment is additionally secured by our SSL-certified shop.

We work with well-known suppliers who are based and produce either in Germany or in other EU countries.

The raw materials themselves come from countries such as Türkiye, Honduras and Nicaragua. These are constantly checked by us and our service providers for quality and fairness.

Most of the items in our shop are only produced when ordered and are therefore very sustainable, but this means that order processing takes a little longer than you might be used to from other online shops.